Casual games: what reviewers complain about

OneStar has 3 public reports on 3 casual games, and the report shown for each game read 6,410 reviews in all. The most common top complaint is Bugs and crashes, which leads for 2 of the 3 games, followed by Monetization and ads (1 game). Hay Day has the highest complain share: 60% of the reviewers its report read name a problem, and Bugs and crashes makes up 28% of those complaints. Coin Master has the lowest, at 36%. Over the last 30 days of each report, the average star rating rose for all 3 games with enough recent reviews to compare. The newest report was updated on October 27, 2026.

3 games, most complained firstMore filters in the gallery

Candy Crush SagaKing.com Limited · App Store + Play

By OneStar

What people complain about and love in 2026

Natural mix · last year · 2,331 reviews · refreshed weeklyNatural mix · last year · 2,331 · weekly

Top praise: gameplay is fun, then lots of content and value. Top complaint: bugs and crashes (32% of complaints, mentioned in 35%), then monetization and ads.

Bugs and crashes32%

Watch out for bugs and crashes: raised in 20% of written reviews, store score 4.6.

Rating, 30 days 4.25 +0.46Updated Oct 23

Hay DaySupercell Oy · App Store + Play

By OneStar

What people complain about and love in 2026

Natural mix · last year · 2,160 reviews · refreshed weeklyNatural mix · last year · 2,160 · weekly

Top praise: gameplay is fun, then lots of content and value. Top complaint: bugs and crashes (28% of complaints, mentioned in 30%), then developer and updates.

Bugs and crashes28%

Watch out for bugs and crashes: raised in 18% of written reviews, store score 4.4.

Rating, 30 days 4.49 +0.81Updated Oct 27

Coin MasterMoon Active LTD · App Store + Play

By OneStar

What people complain about and love in 2026

Natural mix · last year · 1,919 reviews · refreshed weeklyNatural mix · last year · 1,919 · weekly

Top praise: gameplay is fun, then lots of content and value. Top complaint: monetization and ads (26% of complaints, mentioned in 31%), then bugs and crashes.

Monetization and ads26%

Watch out for monetization and ads: raised in 11% of written reviews, store score 4.7.

Rating, 30 days 4.13 +0.01Updated Oct 27