Lou Malnati's Pizzeria
What people say
Complaints about food at Lou Malnati's Pizzeria point to bland flavor, deep dish that falls short of Chicago hopes, crust texture and dough, and watery or sparse toppings.
Written by an LLM from the lead report's counts.Read the reportBefore you go
Written reviews sit close to its rating.
Store ratings count every star tap; written reviews come from people with something to say, so they usually run lower. Read the shares below as what reviewers raise, not the chance it happens to you.
Reviewers praise staff and service, 53% of written reviews, and food and drink, 44% of written reviews. Skip it if food and drink quality or wait times bother you: 10% and 9% of written reviews raise them.
Of the people who wrote a review
Watch out for
- Food and drink quality10%Most often bland, flavorless food
“The food arrived luke warm.”
- Wait times9%
Share of written reviews that raise each one.
Who it suits
- Holiday or trip89 reviewers; most raised: food and drink qualityComplain18%Praise96%
- Family and kids9 reviewers; most raised: food and drink qualityComplain45%Praise78%
- Special occasion5 reviewers; most raised: staff and serviceComplain20%Praise80%
What Lou Malnati's Pizzeria reviewers say
One public report on Lou Malnati's Pizzeria reads 721 Google Maps reviews from the last year. The report “Lou Malnati's: what diners say about Chicago deep dish” was last updated Nov 6, 2026. Of its 721 judged reviewers, 23% complain, 89% praise something, 1% make a request and 2% say they will not come back. The top complaint is food and drink quality at 40% of complaints, then wait times (35%) and staff and service (7%). Top praise: staff and service, at 54% of praise. Top requests: menu or dish (67%) and other request (17%).
One public report on Lou Malnati's Pizzeria. Each title is written by the person who shared it; the line under it says how the reviews were picked.
Made with OneStar's Google review analyzer. Run one on your own place or a competitor's, free with no card.