The Eiffel Tower: is going up worth the ticket and the queue?
Shared report · refreshed weekly · updated Nov 6, 2026
Inside the Eiffel Tower, the wait for the lift to the upper floors is the largest piece of the wait-time complaints, ahead of the gate and security lines.
OneStar read 760 Google Maps and Tripadvisor reviews of Eiffel Tower posted from Nov 2025 to Nov 2026. Of the 760 people who reviewed Eiffel Tower in OneStar's sample, 35% complain and 90% praise it. The top complaints about Eiffel Tower are wait times (31% of complaints), noise and atmosphere (16%) and attraction experience (14%). In OneStar's sample of Eiffel Tower reviews, 1% of reviewers say they won't come back. OneStar's report on Eiffel Tower was last updated on Nov 6, 2026.
What goes wrong
Again, no where in the description did it mention you would have to wait like everyone else and all you are paying for is a guide.
While no fault of the tower itself, the crowds, illegal peddlars and posing morons makes this one of the most ugly and uncomfortable travel experiences I've ever had in my life.
it was hoeeable the tower looked like a hunk of jung i dont know why this is a wonder of the world it deserves to be demolished🤬
Scam. 36 euros the climb
The tour did absolutely nothing about my traumatic, criminal experience while in their "care"
What goes well
The Eiffel Tower was the highlight of our trip to Paris and one of the most beautiful landmarks we have ever visited.
Wonderful Place!!!!
Piekne widoki, duzo zwiedzajacych.Ale to norma.
Wonderful views and helpful personnel.
Es ist eine tolle Atmosphäre
Reasons for quitting
The main complaint of the 10 reviewers who say they stopped or are quitting
Their categories
Yes or no questions the person who shared it asked of each review
Arrived early in the rain. Straight through security, lift would not allow us to go up. Suggested we buy another ticket. No one there at either lift but would not allow us up
Scam. 36 euros the climb
The security staff were unbelievably rude and unprofessional. There were no clear instructions about what needed to be placed on the conveyor belt, yet instead of providing guidance, the staff...
Viator Operator cancelled our reservation for going to the summit the night before our tour, with NO reason given.
What they use it for
230 of 760 reviewers said; shares are of them
One of our bucket list of our European vacation was the Eiffel Tower, which is named part of Unesco World Heritage sights and is one of the most recognizable structures of the world, with an...
Very nice experience with kids. It is very important to buy tickets in advance since sometimes when you arrive there are none available; it is important to bring a windbreaker since it is usually...
Celebrated our 10 year anniversary by climbing the tower. The views were incredible, I was amazed by how large the walking/seating areas are once up to the second floor.
What they ask for
9 reviews ask for something
Who is saying it
The biggest clear differences between audiences
Star rating4 stars: mention wait times 1.5x as often as everyone (48% vs 32%).
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