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Excalibur Hotel & CasinoGoogle Maps 4.1Tripadvisor 3.3

Excalibur Las Vegas: what guests say about a budget Strip hotel

Shared report · refreshed weekly · updated Nov 6, 2026

Sample1,180 reviews442 Google Maps · 738 Tripadvisor
Which reviewsNatural mixFind problems
DatesNov 6, 2025 to Nov 6, 2026Not every store reached back to the start
WhereGlobalevery language

Room complaints centre on missing basics such as a fridge or chargers, and on a renovation that guests paid for and did not find.

OneStar read 1,180 Google Maps and Tripadvisor reviews of Excalibur Hotel & Casino posted from Nov 2025 to Nov 2026. Of the 1,180 people who reviewed Excalibur Hotel & Casino in OneStar's sample, 63% complain and 70% praise it. The top complaints about Excalibur Hotel & Casino are rooms and comfort (25% of complaints), cleanliness (20%) and staff and service (18%). In OneStar's sample of Excalibur Hotel & Casino reviews, 9% of reviewers say they won't come back. OneStar's report on Excalibur Hotel & Casino was last updated on Nov 6, 2026.

1,180Reviews analyzedposted over 12 months
63%Complain741 reviews
70%Praise829 reviews
9%Says they won't come backstopped or quitting now

What goes wrong

Rooms and comfort25%
Air conditioner stated 60 but room was hotter than that. Hallway was cooler than room. Was the worse stay ever. Kind of glad hotel won't be here any longer
Cleanliness20%
Hotel is infested with bedbugs.
Staff and service18%
The staff were dismissive and unhelpful; they would grill you with questions without providing solutions, only to pass the buck by telling you to go to the front desk.
Wait times7%
Waited an hour to be checked in.
Noise and atmosphere7%
I was woken up at 6:15AM to no-less-than six (6) jackhammers relentlessly attacking the old pool.

What goes well

Staff and service24%
If you are looking for a fun, affordable, and welcoming place to gamble—especially for beginners—Excalibur is the spot!
Rooms and comfort20%
Everything was great. They beat MGM Park for the comfort of their beds.
Good value16%
By far the cheapest on the strip but always a great stay when I go! I definitely recommend to use Excalibur for a quick and easy trip.
Location16%
Muy bien todo ubicación te conectas a varios hoteles en monoriel y a otros 2 hoteles mas caminando luego empiezas a dar el recorrido por el strip si regreso a las vegas será mi hotel siempre
General praise9%
Mejor hotel de las vegas

Reasons for quitting

The main complaint of the 101 reviewers who say they stopped or are quitting

Staff and service16%
Cleanliness14%
Rooms and comfort13%
Wait times10%
Booking and reservations4%

Their categories

Yes or no questions the person who shared it asked of each review

Check-in line14%
Waited an hour to be checked in.
Old or worn rooms28%
This could have ended in a much worse way and the lack of urgency or care from staff made everything that much more upsetting. I can’t recommend staying here after what we went through.
Resort fee5%
Total plumbing nightmare—Avoid this place!

What they use it for

319 of 1,180 reviewers said; shares are of them

Holiday or trip66%
This hotel seems to get a lot of hate and a bad rep and I am not really sure why. Check in- we checked in around 5pm there was about 10 people in line at the normal check in- we opted for the self...
Family and kids17%
Tournament of Kings 🤴 show. I waited way to long to see Excaliburs show. Create a memory with the family that will transcend the ages. As a family we will make this a yearly family experience.
Special occasion8%
The room was not up to standard. Black mold, light hulbs burnt out, the air filter light indicated the filter needed to be changed. The people in front lobby are very rude, there are no amenities.

What they ask for

60 reviews ask for something

Amenities35%
Other request17%
Opening hours2%
Booking options2%
Accessibility2%

Who is saying it

The biggest clear differences between audiences; 2 more with a free account

Star rating4 stars: mention price and value 2.3x as often as everyone (15% vs 7%).

TenureNew user: say they won't come back 2.9x as often as everyone (24% vs 9%).

Made with OneStar's Google review analyzer. Run one on your own place or a competitor's, free with no card.