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Universal Studios HollywoodGoogle Maps 4.6Tripadvisor 4.4

Universal Studios Hollywood: lines, prices and the passes

Shared report · refreshed weekly · updated Nov 6, 2026

Sample511 reviews359 Google Maps · 152 Tripadvisor
Which reviewsNatural mixFind problems
DatesNov 6, 2025 to Nov 6, 2026Not every store reached back to the start
WhereGlobalevery language

Rides and shows that were closed or broken on the day of the visit are the main reason people are let down by the attractions at Universal Studios Hollywood.

OneStar read 511 Google Maps and Tripadvisor reviews of Universal Studios Hollywood posted from Nov 2025 to Nov 2026. Of the 511 people who reviewed Universal Studios Hollywood in OneStar's sample, 47% complain and 82% praise it. The top complaints about Universal Studios Hollywood are attraction experience (33% of complaints), wait times (25%) and price and value (22%). In OneStar's sample of Universal Studios Hollywood reviews, 4% of reviewers say they won't come back. OneStar's report on Universal Studios Hollywood was last updated on Nov 6, 2026.

511Reviews analyzedposted over 12 months
47%Complain244 reviews
82%Praise418 reviews
4%Says they won't come backstopped or quitting now

What goes wrong

Attraction experience33%
The studio tour was drab with only 1/2 of the Earthquake attraction working, the 3d gone from the Skull Island King Kong experience, Jaws drained for [order id], Fast and the Furious was also not...
Wait times25%
Poor organization and too expensive
Price and value22%
place is a joke and overpriced.
Staff and service8%
I came here expecting not to have a good time but I was not expecting to receive a bunch of attitude from a bunch of random staff members.
Noise and atmosphere4%
We go RIP every year, and although this makes the line very short, this is our last year due to it being extremely over crowded.

What goes well

Attraction experience59%
The whole experience, from the The Wizarding World of Harry Potter, to the Studio Tour, to the amazing rides for all ages, and the convenience of using the Universal Studios app, we had an...
General praise26%
Great place to visit, what a day out
Staff and service8%
I had the best VIP, ever, thanks to Billy! I booked a vacation package with Universal Studios Hollywood and I decided to add a VIP to the option, something I’ve done before in the past and the...
Quick service3%
Ich war total begeistert wirklich top!
Food and drink2%
Muy recomendado, un día lleno de emociones, y la comida en el restaurante de toad 10/10 la hamburguesa de Luigi y para terminar un postre de un bloque(?) Que es de tiramisú.

Reasons for quitting

The main complaint of the 22 reviewers who say they stopped or are quitting

Price and value27%
Attraction experience14%
Staff and service9%
Wait times9%
Noise and atmosphere5%

Their categories

Yes or no questions the person who shared it asked of each review

Closed rides20%
The studio tour was drab with only 1/2 of the Earthquake attraction working, the 3d gone from the Skull Island King Kong experience, Jaws drained for [order id], Fast and the Furious was also not...
Express and VIP passes15%
We are disappointed in the delays and extensive wait times.
Food and drink prices10%
The food sucked. It took so long. It was overpriced for the lack of staff that are here. It took over 30 minutes to get our food.
Ride lines33%
Poor organization and too expensive

What they use it for

130 of 511 reviewers said; shares are of them

Family and kids62%
Its very expensive got 2 silver ticktes 179.95each and 1 gold we pid a totald o $700 for nithing one time just went in to buy my daughter popcorn we only came 1 time in the whole year because we...
Holiday or trip25%
One of the worst theme park experiences I’ve ever had! We traveled all the way to California to visit Universal Studios and Disney, but our experience at Universal Studios Hollywood was a massive...
Special occasion7%
I spend my birthday here and it was the best! If your prone to dizziness don’t do the rides! But just the walk everything is worth capturing! Do the studio tour and the water show!

What they ask for

24 reviews ask for something

Other request25%
Amenities21%
Opening hours4%
Booking options4%
Type unclear46%

Who is saying it

The biggest clear differences between audiences

Star rating1 star: mention staff and service 3.9x as often as everyone (35% vs 9%).

Made with OneStar's Google review analyzer. Run one on your own place or a competitor's, free with no card.