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Navigation apps: what reviewers complain about

OneStar has 2 public reports on 2 navigation apps, and the report shown for each app read 5,286 reviews in all. No complaint leads for more than one app; the top complaints include Content quality and Missing feature. Google Maps has the highest complain share: 68% of the reviewers its report read name a problem, and Content quality makes up 27% of those complaints. Waze Navigation & Live Traffic has the lowest, at 45%. Over the last 30 days of each report, the average star rating rose for both apps with enough recent reviews to compare. The newest report was updated on October 27, 2026.

2 apps, most complained firstMore filters in the gallery
Waze Navigation & Live Trafficwaze · App Store + Play
By OneStar

What people complain about and love in 2026

Natural mix · last year · 2,679 reviews · refreshed weeklyNatural mix · last year · 2,679 · weekly

Top praise: works reliably, then easy to use. Top complaint: missing feature (30% of complaints, mentioned in 33%), then crashes and bugs.

Missing feature30%

Watch out for crashes and bugs: raised in 13% of written reviews, store score 4.4.

Rating, 30 days 3.88 +0.25Updated Oct 27
Google MapsGoogle LLC · App Store + Play
By OneStar

Google Maps with Gemini: did replacing Assistant make navigation worse?

Natural mix · 2025-09-01 to 2026-10-14 · 2,607 reviewsNatural mix · 2025-09-01 to 2026-10-14 · 2,607

Top praise: works reliably and easy to use. Top complaint: content quality (27% of complaints, mentioned in 30%), then crashes and bugs.

Content quality27%

Watch out for crashes and bugs: raised in 14% of written reviews, store score 3.7.

Rating, 30 days 3.07 +0.91Updated Oct 14