allbirds.com
What people say
Shoes wearing through or falling apart within a year, and a loved model replaced by less comfortable ones, are what buyers who wear the shoes themselves describe in their product quality complaints.
Written by an LLM from the lead report's counts.Read the reportBefore you order from allbirds.com
Of the people who wrote a review
Who it suits
- For themselves67 reviewers; most raised: product qualityComplain85%Praise34%
- Gifts1 reviewerComplain100%Praise0%
- For the home or family1 reviewer; most raised: late or missing deliveryComplain100%Praise0%
What allbirds.com reviewers say
One public report on allbirds.com reads 147 Trustpilot reviews from the last year. The report “Allbirds on Trustpilot: comfort against how long the shoes last” was last updated Nov 6, 2026. Of its 147 judged reviewers, 78% complain, 40% praise something, 6% make a request and 23% say they will not order again. The top complaint is product quality at 37% of complaints, then late or missing delivery (21%) and returns and refunds (20%). Top praise: product quality, at 61% of praise. Top requests: store policy (33%) and product or size (22%). Two audience differences stand out. For themselves: mention product quality 1.4x as often as everyone (55% vs 38%). For themselves: mention late or missing delivery less often than everyone (5% vs 21%).
One public report on allbirds.com. Each title is written by the person who shared it; the line under it says how the reviews were picked.
Made with OneStar's Trustpilot review analyzer. Run one on your own company or a competitor's, free with no card.