Sign in

deliveroo.co.uk

Before you order from deliveroo.co.uk

Of the people who wrote a review

Praise something6%
Complain100%

Who it suits

  • For themselves44 reviewers; most raised: late or missing delivery
    Complain100%
    Praise5%
  • Regular orders10 reviewers; most raised: late or missing delivery
    Complain100%
    Praise20%
  • For the home or family8 reviewers; most raised: customer support
    Complain100%
    Praise0%
Developer rarely replies
See the reviews behind these numbers

What deliveroo.co.uk reviewers say

One public report on deliveroo.co.uk reads 200 Trustpilot reviews from the last year. The report “Deliveroo on Trustpilot: late food, missing items and refunds” was last updated Nov 6, 2026. Of its 200 judged reviewers, 100% complain, 6% praise something, 4% make a request, 32% say they will not order again and 2% cancelled a subscription. The top complaint is late or missing delivery at 26% of complaints, then customer support (28%) and returns and refunds (11%). Top praise: helpful support, at 29% of praise. Top requests: type unclear (100%).

One public report on deliveroo.co.uk. Each title is written by the person who shared it; the line under it says how the reviews were picked.

Deliveroo on Trustpilot: late food, missing items and refundsNatural mix · last year · 200 reviews · refreshed weekly · by OneStarTop praise: helpful support, then fast delivery. Top complaint: customer support (28% of complaints, mentioned in 31%), then late or missing delivery.

Made with OneStar's Trustpilot review analyzer. Run one on your own company or a competitor's, free with no card.