ryanair.com
What people say
Service complaints at ryanair.com cover gate staff conduct, discriminatory treatment, rude cabin crew and disorganised flight handling, each a distinct kind of problem.
Written by an LLM from the lead report's counts.Read the reportBefore you order from ryanair.com
Of the people who wrote a review
Watch out for
- Service quality48%Most often gate staff conduct
“Non sono riusciti a trovare soluzioni alternative quindi abbiamo dovuto cambiare aereoporto, compagnia e spendere circa 1700 euro per nuovi biglietti.”
Share of written reviews that raise each one.
Who it suits
- For themselves11 reviewers, few; most raised: unexpected chargesComplain91%Praise9%
- For the home or family3 reviewers, few; most raised: service qualityComplain100%Praise0%
- Gifts1 reviewer, fewComplain100%Praise0%
What ryanair.com reviewers say
One public report on ryanair.com reads 196 Trustpilot reviews from the last year. The report “Ryanair on Trustpilot: fees, delays or the staff at the gate?” was last updated Nov 6, 2026. Of its 196 judged reviewers, 98% complain, 5% praise something, 1% make a request and 21% say they will not order again. The top complaint is service quality at 47% of complaints, then customer support (17%) and unexpected charges (13%). Top praise: good value, at 50% of praise. Top requests: type unclear (100%).
One public report on ryanair.com. Each title is written by the person who shared it; the line under it says how the reviews were picked.
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