OneStar has 7 public reports on 6 music apps, and the report shown for each app read 18,993 reviews in all. The most common top complaint is Crashes and bugs, which leads for 3 of the 6 apps, followed by Ads (1 app) and Content quality (1 app). Sonos has the highest complain share: 96% of the reviewers its report read name a problem, and Crashes and bugs makes up 43% of those complaints. Shazam has the lowest, at 25%. Over the last 30 days of each report, the average star rating fell for 2 and rose for 4 of the 6 apps with enough recent reviews to compare; it fell furthest for Sonos, down 0.09 to 2.26 stars. The newest report was updated on October 29, 2026.
Natural mix · 2024-03-01 to 2026-09-25 · 6,000 reviewsNatural mix · 2024-03-01 to 2026-09-25 · 6,000
Top praise: works reliably and easy to use. Top complaint: crashes and bugs (in 49% of complaints), then bad update or redesign.
Watch out for crashes and bugs: raised in 47% of written reviews, store score 4.5.
Natural mix · last year · 2,277 reviews · refreshed weeklyNatural mix · last year · 2,277 · weekly
Top praise: works reliably, then easy to use. Top complaint: content quality (39% of complaints, mentioned in 43%), then missing feature.
Watch out for crashes and bugs: raised in 7% of written reviews, store score 4.8.
Natural mix · 2025-06-01 to 2026-09-25 · 2,117 reviewsNatural mix · 2025-06-01 to 2026-09-25 · 2,117
Top praise: content variety and depth and easy to use. Top complaint: ads (in 34% of complaints), then pricing and paywall.
Watch out for ads: raised in 17% of written reviews, store score 4.6.
Also on Spotify: Music and Podcasts: 1 more
Head to head: Spotify vs Apple Music vs YouTube Music
Fewer Spotify reviewers complain: 50% against 53% for Apple Music.
Spotify leads on 3 of 7 measures; 4 are too close to call.
Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly
Top praise: content variety and depth, then good value or free. Top complaint: crashes and bugs (32% of complaints, mentioned in 34%), then missing feature.
Watch out for crashes and bugs: raised in 24% of written reviews, store score 4.5.
Head to head: Spotify vs Apple Music vs YouTube Music
Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly
Top praise: content variety and depth, then easy to use. Top complaint: crashes and bugs (24% of complaints, mentioned in 27%), then missing feature.
Watch out for crashes and bugs: raised in 14% of written reviews, store score 4.8.
Head to head: Spotify vs Apple Music vs YouTube Music
Natural mix · last year · 2,599 reviews · refreshed weeklyNatural mix · last year · 2,599 · weekly
Top praise: easy to use, then good value or free. Top complaint: missing feature (21% of complaints, mentioned in 24%), then crashes and bugs.
Watch out for crashes and bugs: raised in 5% of written reviews, store score 4.8.
