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Claude by AnthropicAnthropic PBCApp Store 4.7Google Play 4.5

ChatGPT vs Claude vs Gemini: which AI app do reviewers trust? · Claude

Shared report · refreshed weekly · updated Oct 1, 2026

About Claude by Anthropic

Meet Claude, your AI problem solver and thinking partner.

Productivity · Free · out since 2024 · from the App Store description
Sample2,903 reviews1,242 Google Play · 1,661 App Store
Which reviewsNatural mixCompare
DatesOct 1, 2025 to Oct 1, 2026Not every store reached back to the start
Where5 App Store countriesevery language; Google Play is global

Top praise: works reliably and easy to use. Top complaint: missing feature (in 25% of complaints), then content quality.

2,903Reviews analyzedposted over 9 months
53%Complain1,526 reviews
59%Praise1,724 reviews
2%Says they're quittingstopped or quitting now; 1% more cancelled a paid plan

What goes wrong

Content quality23%
This app is completely unusable for any conversational purposes. it's condescending, rude, and REFUSES to concede when it's wrong on any topic, even in a proveable way.
Missing feature22%
I paid for pro. chat attachment limit reached with a couple of attachments. and you can't continue conversation from another chat. dissapointed
Crashes and bugs17%
I can’t use the app, it says sorry something went wrong and I tried to delete the app then download it again but it’s still not working

What goes well

General praise60%
Loveeeeeee it
Helps me learn or get things done26%
I only started using Claude 10 days ago and it is a game changer in terms of helping me automate tasks for issues and items I am passionate about.
Works reliably4%
The performance has been exceptional in the following areas: ​Impressive Speed: The response times are incredibly fast, making the workflow feel seamless and efficient.

Their categories

Yes or no questions the person who shared it asked of every review

Bugs and outages28%
The age verification system is completely broken and unusable.
Memory and lost chats4%
it suspended my account when I'm 18 (a college going student).
Refusals and guardrails8%
get banned for no reason at all i tried proving im 18+ and still it refused to prove this is wild please fix this
Usage limits and pricing27%
Claude charged me 300$ while I wasn’t using it
Wrong or made up answers8%
This app is completely unusable for any conversational purposes. it's condescending, rude, and REFUSES to concede when it's wrong on any topic, even in a proveable way.

What they use it for

394 of 2,903 reviewers said; shares are of them; 4 more with a free account

Work34%
School or study24%

What they ask for

176 reviews ask for something; 4 more with a free account

New feature or option56%
Bring something back13%

Who is saying it

The biggest clear differences between audiences; 6 more with a free account

Star rating5 stars: say they're quitting less often than everyone (under 1% vs 2%).

Star rating1 star: say they're quitting 2.7x as often as everyone (6% vs 2%).