Productivity apps: what reviewers complain about

OneStar has 17 public reports on 14 productivity apps, and the report shown for each app read 30,423 reviews in all. The most common top complaint is Crashes and bugs, which leads for 5 of the 14 apps, followed by Content quality (4 apps) and Missing feature (2 apps). Evernote has the highest complain share: 85% of the reviewers its report read name a problem, and Pricing and fees makes up 41% of those complaints. Muse from Meta has the lowest, at 22%. Over the last 30 days of each report, the average star rating fell for 4 and rose for 10 of the 14 apps with enough recent reviews to compare; it fell furthest for Notion, down 0.47 to 3.26 stars. The newest report was updated on October 30, 2026.

14 apps, most complained firstMore filters in the gallery

Microsoft AuthenticatorMicrosoft Corporation · App Store + Play

By OneStar

What people complain about and love in 2026

Natural mix · last year · 2,271 reviews · refreshed weeklyNatural mix · last year · 2,271 · weekly

Top praise: easy to use, then works reliably. Top complaint: login and account (51% of complaints, mentioned in 54%), then crashes and bugs.

Watch out for login and account: raised in 37% of written reviews, store score 4.6.

Rating, 30 days 3.96 +0.97Updated Oct 30

Notion vs Obsidian vs EvernoteApp Store + Play

By OneStar

Notion vs Obsidian vs Evernote: which notes app do reviewers fault?

Evernote is weak on pricing and fees: 38% of reviewers mention it against 2% for Notion, and those reviews average 0.7 stars lower.

Obsidian leads on 2 of 7 measures, Notion on 1; 4 are too close to call.

Directly comparableUpdated Oct 26

Evernote: AI Notes & NotebookEvernote Corporation · App Store + Play

By OneStar

Notion vs Obsidian vs Evernote: which notes app do reviewers fault?

Natural mix · last year · 2,236 reviews · refreshed weeklyNatural mix · last year · 2,236 · weekly

Top praise: works reliably, then easy to use. Top complaint: pricing and fees (41% of complaints, mentioned in 45%), then ads.

Pricing and fees41%

Watch out for pricing and fees: raised in 38% of written reviews, store score 3.5.

Rating, 30 days 1.60 +0.13Updated Oct 26

Head to head: Notion vs Obsidian vs Evernote

ChatGPT vs Claude by Anthropic vs Google GeminiApp Store + Play

By OneStar

ChatGPT vs Claude vs Gemini: which AI app do reviewers trust?

Fewer Google Gemini reviewers complain: 22% against 26% for ChatGPT.

ChatGPT leads on 1 of 6 measures, Google Gemini on 1; 4 are too close to call.

Compare with careUpdated Oct 29

Google GeminiGoogle LLC · App Store + Play

By OneStar

ChatGPT vs Claude vs Gemini: which AI app do reviewers trust?

Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly

Top praise: works reliably, then easy to use. Top complaint: content quality (37% of complaints, mentioned in 38%), then missing feature.

Content quality37%

Watch out for crashes and bugs: raised in 4% of written reviews, store score 4.5.

Rating, 30 days 4.38 −0.31Updated Oct 29

Head to head: ChatGPT vs Claude by Anthropic vs Google Gemini

ChatGPTOpenAI OpCo, LLC · App Store + Play

By OneStar

Did retiring GPT-4o cost ChatGPT its most loyal users?

Natural mix · 2025-10-01 to 2026-09-25 · 2,118 reviewsNatural mix · 2025-10-01 to 2026-09-25 · 2,118

Top praise: easy to use and works reliably. Top complaint: content quality (in 37% of complaints), then company, ethics and policy.

Content quality36%

Watch out for pricing and fees: raised in 3% of written reviews, store score 4.8.

Rating, 30 days 4.54 +0.25Updated Sep 25

Also on ChatGPT: 1 more

Head to head: ChatGPT vs Claude by Anthropic vs Google Gemini

Microsoft OutlookMicrosoft Corporation · App Store + Play

By OneStar

What people complain about and love in 2026

Natural mix · last year · 2,862 reviews · refreshed weeklyNatural mix · last year · 2,862 · weekly

Top praise: easy to use, then works reliably. Top complaint: crashes and bugs (34% of complaints, mentioned in 38%), then missing feature.

Crashes and bugs34%

Watch out for crashes and bugs: raised in 17% of written reviews, store score 4.5.

Rating, 30 days 4.19 +0.12Updated Oct 23

Gmail - Email by GoogleGoogle LLC · App Store + Play

By OneStar

What people complain about and love in 2026

Natural mix · last year · 2,484 reviews · refreshed weeklyNatural mix · last year · 2,484 · weekly

Top praise: works reliably, then easy to use. Top complaint: crashes and bugs (31% of complaints, mentioned in 34%), then bad update or redesign.

Crashes and bugs31%

Watch out for crashes and bugs: raised in 27% of written reviews, store score 4.2.

Rating, 30 days 3.31 +0.51Updated Oct 29

Notion: Notes, Tasks, AINotion Labs, Incorporated · App Store + Play

By OneStar

Is Notion getting too expensive and too slow?

Natural mix · 2025-03-01 to 2026-09-25 · 2,054 reviewsNatural mix · 2025-03-01 to 2026-09-25 · 2,054

Top praise: easy to use and works reliably. Top complaint: crashes and bugs (in 35% of complaints), then missing feature.

Crashes and bugs31%

Watch out for crashes and bugs: raised in 19% of written reviews, store score 4.6.

Rating, 30 days 3.26 −0.47Updated Sep 25

Also on Notion: Notes, Tasks, AI: 1 more

Head to head: Notion vs Obsidian vs Evernote

Google DocsGoogle LLC · App Store + Play

By OneStar

What people complain about and love in 2026

Natural mix · last year · 1,706 reviews · refreshed weeklyNatural mix · last year · 1,706 · weekly

Top praise: easy to use, then works reliably. Top complaint: missing feature (31% of complaints, mentioned in 34%), then crashes and bugs.

Missing feature31%

Watch out for crashes and bugs: raised in 11% of written reviews, store score 4.4.

Rating, 30 days 4.00 +0.16Updated Oct 30

Perplexity - AI Search & ChatPerplexity AI Inc. · App Store + Play

By OneStar

Do Perplexity users trust the answers and the sources?

Natural mix · last year · 2,643 reviews · refreshed weeklyNatural mix · last year · 2,643 · weekly

Top praise: works reliably, then easy to use. Top complaint: content quality (30% of complaints, mentioned in 33%), then pricing and fees.

Content quality30%

Watch out for pricing and fees: raised in 8% of written reviews, store score 4.6.

Rating, 30 days 4.03 +0.19Updated Oct 30

1Password: Password ManagerAgileBits Inc. · App Store + Play

By OneStar

1Password after the 2026 price increase: is autofill the real complaint?

Natural mix · 2025-12-01 to 2026-10-14 · 1,127 reviewsNatural mix · 2025-12-01 to 2026-10-14 · 1,127

Top praise: works reliably and easy to use. Top complaint: crashes and bugs (28% of complaints, mentioned in 30%), then pricing and fees.

Crashes and bugs28%

Watch out for crashes and bugs: raised in 21% of written reviews, store score 4.6.

Rating, 30 days 3.07 +0.04Updated Oct 14

Obsidian - Connected NotesDynalist Inc. · App Store + Play

By OneStar

Notion vs Obsidian vs Evernote: which notes app do reviewers fault?

Natural mix · last year · 1,259 reviews · refreshed weeklyNatural mix · last year · 1,259 · weekly

Top praise: works reliably, then easy to use. Top complaint: crashes and bugs (26% of complaints, mentioned in 29%), then missing feature.

Crashes and bugs26%

Watch out for crashes and bugs: raised in 17% of written reviews, store score 4.3.

Rating, 30 days 3.86 −0.06Updated Oct 26

Head to head: Notion vs Obsidian vs Evernote

Muse from MetaMeta Platforms, Inc. · App Store + Play

By OneStar

Muse from Meta: do people trust an agent with their accounts?

Natural mix · 2026-09-08 to 2026-10-14 · 1,964 reviewsNatural mix · 2026-09-08 to 2026-10-14 · 1,964

Top praise: easy to use and works reliably. Top complaint: missing feature (25% of complaints, mentioned in 26%), then content quality.

Missing feature25%

Rating, 30 days 4.43 −0.18Updated Oct 14

Claude by AnthropicAnthropic PBC · App Store + Play

By OneStar

Where does Claude lose people: limits, refusals or reliability?

Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly

Top praise: works reliably, then easy to use. Top complaint: content quality (22% of complaints, mentioned in 25%), then usage limits.

Content quality22%

Watch out for usage limits: raised in 10% of written reviews, store score 4.6.

Rating, 30 days 3.84 +0.57Updated Oct 30

Also on Claude by Anthropic: 1 more

Head to head: ChatGPT vs Claude by Anthropic vs Google Gemini

Microsoft CopilotMicrosoft Corporation · App Store

By OneStar

What people complain about and love in 2026

Natural mix · last year · 1,699 reviews · refreshed weeklyNatural mix · last year · 1,699 · weekly

Top praise: easy to use, then works reliably. Top complaint: usage limits (21% of complaints, mentioned in 22%), then missing feature.

Usage limits21%

Watch out for usage limits: raised in 17% of written reviews, store score 4.7.

Rating, 30 days 2.35 +0.21Updated Oct 29