ChatGPT vs Claude vs Gemini: which AI app do reviewers trust? · ChatGPT
Shared report · refreshed weekly · updated Oct 1, 2026
Introducing ChatGPT for iOS: OpenAI’s latest advancements at your fingertips.
Productivity · Free · out since 2023 · from the App Store descriptionSample2,102 reviews551 Google Play · 1,551 App Store
Which reviewsNatural mixCompare
DatesOct 1, 2025 to Oct 1, 2026Not every store reached back to the start
Where5 App Store countriesevery language; Google Play is global
Top praise: works reliably and easy to use. Top complaint: content quality (in 34% of complaints), then missing feature.
2,102Reviews analyzedposted over 22 days
29%Complain606 reviews
74%Praise1,564 reviews
1%Says they're quittingstopped or quitting now; <1% more cancelled a paid plan
What goes wrong
Content quality33%
Gave me false legal advice and lost me thousands
Missing feature21%
Removed GPTs, can’t access them on mobile app - why
Pricing and fees13%
Bad
What goes well
General praise57%
It is a very good app I like it
Helps me learn or get things done32%
I have learned how to use ChatGPT for just about everything that I have to do. It makes life simpler. Things don’t take as long. It helps me get organized because I’m self diagnosed ADHD.
Fun and engaging3%
Je le conseille a tousse
Their categories
Yes or no questions the person who shared it asked of every review
Bugs and outages19%
Once again with an upgrade my project files have magically disappeared.
Memory and lost chats5%
Once again with an upgrade my project files have magically disappeared.
Refusals and guardrails6%
I ask something simple to do. It responds with editorial choices despite me clearly instructing it not to. Wastes so much time and energy. Why would I get plus?
Usage limits and pricing23%
Once again with an upgrade my project files have magically disappeared.
Wrong or made up answers18%
Gave me false legal advice and lost me thousands
What they use it for
349 of 2,102 reviewers said; shares are of them; 4 more with a free account
Personal life43%
School or study22%
What they ask for
88 reviews ask for something; 4 more with a free account
New feature or option58%
Bring something back16%
Who is saying it
The biggest clear differences between audiences; 4 more with a free account
Star rating5 stars: say they're quitting less often than everyone (under 1% vs 1%).
Star rating1 star: say they're quitting 3.7x as often as everyone (4% vs 1%).