DoorDash vs Uber Eats vs Grubhub: where orders go wrong · DoorDash
Shared report · refreshed weekly · updated Oct 4, 2026
With more than 310,000 menus and 55,000+ grocery, convenience and retail stores across 4,000+ cities in the U.S., Canada, Australia, and New Zealand, DoorDash offers the greatest online selection of your favorite restaurants and stores, delivered wherever you are.
Food & Drink · Free · out since 2013 · from the App Store descriptionTop praise: great service or staff and easy to use. Top complaint: service behind the app (in 46% of complaints), then pricing and fees.
What goes wrong
Door dash does not hold their drivers responsible.
Yall took my $20 i spent on chick fil a even though I cancelled the order.
Everything is locked behind a dashpass paywall for me.
What goes well
Mon Doordasher a pris la peine de venir me livrer directement dans la chambre d’hopital pu mon enfant est hospitalisé , il m’a appelé lorsqu’il ne me trouvais pas.
love it
I love how DoorDash is easy to navigate!
Their categories
Yes or no questions the person who shared it asked of every review
stole $9.99 dollars from me after 10 months, mind you i never purchased dash pass after my free trial so how are you going to take my money without my permission?
Door dash does not hold their drivers responsible.
stole $9.99 dollars from me after 10 months, mind you i never purchased dash pass after my free trial so how are you going to take my money without my permission?
Yall took my $20 i spent on chick fil a even though I cancelled the order.
Robo de orden
What they use it for
560 of 1,729 reviewers said; shares are of them; 3 more with a free account
What they ask for
113 reviews ask for something; 4 more with a free account
Who is saying it
The biggest clear differences between audiences; 6 more with a free account
Star rating5 stars: say they're quitting less often than everyone (1% vs 9%).
Star rating4 stars: say they're quitting less often than everyone (1% vs 9%).