Spotify vs Apple Music vs YouTube Music: what listeners complain about ·
Shared report · refreshed weekly · updated Oct 1, 2026
With the Spotify app, you can explore an extensive library of music and podcasts for free.
Music · Free · out since 2011 · from the App Store descriptionSample2,745 reviews1,159 Google Play · 1,586 App Store
Which reviewsNatural mixCompare
DatesOct 1, 2025 to Oct 1, 2026Not every store reached back to the start
Where5 App Store countriesevery language; Google Play is global
Top praise: content variety and depth and easy to use. Top complaint: ads (in 30% of complaints), then pricing and fees.
2,745Reviews analyzedposted over 43 days
52%Complain1,439 reviews
60%Praise1,636 reviews
1%Says they're quittingstopped or quitting now; <1% more cancelled a paid plan
What goes wrong
Ads30%
Plays ads constantly. To the point I just constantly reset the app to bypass.
Pricing and fees20%
It doesn't allow us to listen to our favourite songs for free and continuous ooo up for subscribing to premium version irritates the most.
Crashes and bugs18%
recent update bricked my Spotify and it won't launch now
What goes well
General praise69%
I pretty much said it all in the tile this app is on point with everything. I love it!
Content variety and depth13%
Love the variety of different songs and even though there are ads it’s still awesome!!!
Easy to use4%
Love the app, it’s easy to use interface, to create playlist and have a collection of your favourite songs
Their categories
Yes or no questions the person who shared it asked of every review
App bugs and playback24%
Paying 15.99 and cant even acccess the app.
Library and playlists6%
Used to love it until the latest update and it has deleted all my downloaded podcasts. So thanks for that!
Price increases7%
It doesn't allow us to listen to our favourite songs for free and continuous ooo up for subscribing to premium version irritates the most.
Recommendations and shuffle8%
Plays ads constantly. To the point I just constantly reset the app to bypass.
Sound quality2%
It sucks, the inferface is clearly now just "a webpage" that flicks, jolts about and and a a platform that's totally lost it's way.
What they use it for
853 of 2,745 reviewers said; shares are of them; 3 more with a free account
Listening91%
Podcasts and audiobooks6%
What they ask for
200 reviews ask for something; 5 more with a free account
New feature or option51%
Bring something back20%
Who is saying it
The biggest clear differences between audiences; 5 more with a free account
Star rating5 stars: say they're quitting less often than everyone (under 1% vs 1%).
Star rating1 star: say they're quitting 3.6x as often as everyone (5% vs 1%).