OneStar reads the reviews of any app, game, place or company on the App Store, Google Play, Steam, Google Maps, Tripadvisor and Trustpilot and tells you what people love, why they leave and what they ask for, with the quotes behind every number.
If you make it or run itRun a report on your own app, game or place, then track it weekly on Pro and get an alert when complaints rise.See what Free and Pro include
How OneStar works
01Search any app, game, place or companyListings of one product or place on the App Store, Google Play, Steam, Google Maps, Tripadvisor and Trustpilot are matched into one report.
02Jev reads each review in the reportEach review is labeled for sentiment, the complaint or praise behind it, what it asks for and whether the person left.
03Get numbers you can checkCode counts the labels. Every chart opens the reviews behind it, so you can share it, compare rivals or track it.
Natural mix · last year · 1,625 reviews · refreshed weeklyNatural mix · last year · 1,625 · weekly
Top praise: easy to use, then great service or staff. Top complaint: crashes and bugs (38% of complaints, mentioned in 41%), then service behind the app.
Crashes and bugs38%
Watch out for crashes and bugs: raised in 22% of written reviews, store score 4.7.
Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly
Top praise: great service or staff, then easy to use. Top complaint: service behind the app (40% of complaints, mentioned in 44%), then pricing and fees.
Service behind the app40%
Watch out for service behind the app: raised in 33% of written reviews, store score 4.7.
Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly
Top praise: great service or staff, then easy to use. Top complaint: service behind the app (40% of complaints, mentioned in 44%), then pricing and fees.
Service behind the app40%
Watch out for service behind the app: raised in 30% of written reviews, store score 4.8.