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Know how people really feel about any app, game, place or company.

Built by Jared Watson. About OneStarHow each number is counted

OneStar reads the reviews of any app, game, place or company on the App Store, Google Play, Steam, Google Maps, Tripadvisor and Trustpilot and tells you what people love, why they leave and what they ask for, with the quotes behind every number.

Or open a real report:Life360Team Fortress 2Ticketmaster－Buy, Sell TicketsDuolingo

Public reports are free to read. A free account opens every tab of every report and runs reports of your own, no card needed.

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235 apps, games, places and companies514.9K reviews read

Who reads these reports

How OneStar works

  1. 01Search any app, game, place or companyListings of one product or place on the App Store, Google Play, Steam, Google Maps, Tripadvisor and Trustpilot are matched into one report.
  2. 02Jev reads each review in the reportEach review is labeled for sentiment, the complaint or praise behind it, what it asks for and whether the person left.
  3. 03Get numbers you can checkCode counts the labels. Every chart opens the reviews behind it, so you can share it, compare rivals or track it.
How it works
AllAppsGamesPlacesCompaniesRating falling
SonosBad update or redesign complaints+15 ptsClash of ClansControls and UI complaints+11 ptsSlay the Spire 2Matchmaking and balance complaints-6 ptsSnapchatAds complaints+6 ptsFacebookCompany, ethics and policy complaints+5 pts
4 products
App StoreFood and DrinkRating fallingClear all
Chick-fil-AChick-fil-A, Inc. · App Store + Play
By OneStar

What people complain about and love in 2026

Natural mix · last year · 1,763 reviews · refreshed weeklyNatural mix · last year · 1,763 · weekly

Top praise: great service or staff, then easy to use. Top complaint: crashes and bugs (29% of complaints, mentioned in 32%), then login and account.

Crashes and bugs29%

Watch out for crashes and bugs: raised in 14% of written reviews, store score 4.9.

Rating, 30 days 3.78 −0.14Updated Nov 1
McDonald'sMcDonalds USA LLC · App Store + Play
By OneStar

What people complain about and love in 2026

Natural mix · last year · 2,107 reviews · refreshed weeklyNatural mix · last year · 2,107 · weekly

Top praise: good value or free, then great service or staff. Top complaint: crashes and bugs (49% of complaints, mentioned in 53%), then login and account.

Crashes and bugs49%

Watch out for crashes and bugs: raised in 48% of written reviews, store score 4.7.

Rating, 30 days 1.78 −0.08Updated Oct 22
Instacart: Groceries & FoodMaplebear Inc · App Store + Play
By OneStar

What people complain about and love in 2026

Natural mix · last year · 2,282 reviews · refreshed weeklyNatural mix · last year · 2,282 · weekly

Top praise: great service or staff, then easy to use. Top complaint: service behind the app (47% of complaints, mentioned in 51%), then pricing and fees.

Service behind the app47%

Watch out for service behind the app: raised in 29% of written reviews, store score 4.8.

Rating, 30 days 3.13 −0.06Updated Oct 27
Grubhub: Food DeliveryGrubHub Inc · App Store + Play
By OneStar

DoorDash vs Uber Eats vs Grubhub: where orders go wrong

Natural mix · last year · 2,446 reviews · refreshed weeklyNatural mix · last year · 2,446 · weekly

Top praise: great service or staff, then good value or free. Top complaint: service behind the app (56% of complaints, mentioned in 60%), then pricing and fees.

Service behind the app56%

Watch out for service behind the app: raised in 45% of written reviews, store score 4.7.

Rating, 30 days 2.34 −0.13Updated Nov 6

Head to head: DoorDash vs Uber Eats vs Grubhub