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Know how people really feel about any app, game, place or company.

Built by Jared Watson. About OneStarHow each number is counted

OneStar reads the reviews of any app, game, place or company on the App Store, Google Play, Steam, Google Maps, Tripadvisor and Trustpilot and tells you what people love, why they leave and what they ask for, with the quotes behind every number.

Or open a real report:Life360Team Fortress 2Ticketmaster－Buy, Sell TicketsDuolingo

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235 apps, games, places and companies514.9K reviews read

Who reads these reports

How OneStar works

  1. 01Search any app, game, place or companyListings of one product or place on the App Store, Google Play, Steam, Google Maps, Tripadvisor and Trustpilot are matched into one report.
  2. 02Jev reads each review in the reportEach review is labeled for sentiment, the complaint or praise behind it, what it asks for and whether the person left.
  3. 03Get numbers you can checkCode counts the labels. Every chart opens the reviews behind it, so you can share it, compare rivals or track it.
How it works
AllAppsGamesPlacesCompaniesRating falling
SonosBad update or redesign complaints+15 ptsClash of ClansControls and UI complaints+11 ptsSlay the Spire 2Matchmaking and balance complaints-6 ptsSnapchatAds complaints+6 ptsFacebookCompany, ethics and policy complaints+5 pts
4 products
Google PlayFinanceRating risingClear all
VenmoThe Delancey Corporation, LLC · App Store + Play
By OneStar

Venmo vs Cash App vs PayPal: where payments go wrong

Natural mix · last year · 2,275 reviews · refreshed weeklyNatural mix · last year · 2,275 · weekly

Top praise: easy to use, then works reliably. Top complaint: customer support (22% of complaints, mentioned in 25%), then crashes and bugs.

Customer support22%

Watch out for customer support: raised in 19% of written reviews, store score 4.8.

Rating, 30 days 2.48 +0.38Updated Nov 7

Head to head: Venmo vs Cash App vs PayPal

Cash AppBlock, Inc. · App Store + Play
By OneStar

Venmo vs Cash App vs PayPal: where payments go wrong

Natural mix · last year · 2,010 reviews · refreshed weeklyNatural mix · last year · 2,010 · weekly

Top praise: easy to use, then works reliably. Top complaint: bans and moderation (22% of complaints, mentioned in 23%), then crashes and bugs.

Bans and moderation22%

Watch out for bans and moderation: raised in 10% of written reviews, store score 4.8.

Rating, 30 days 3.87 +0.21Updated Nov 7

Head to head: Venmo vs Cash App vs PayPal

PayPal - Pay, Send, SavePayPal, Inc. · App Store + Play
By OneStar

Venmo vs Cash App vs PayPal: where payments go wrong

Natural mix · last year · 2,598 reviews · refreshed weeklyNatural mix · last year · 2,598 · weekly

Top praise: easy to use, then works reliably. Top complaint: crashes and bugs (16% of complaints, mentioned in 18%), then login and account.

Crashes and bugs16%

Watch out for crashes and bugs: raised in 14% of written reviews, store score 4.6.

Rating, 30 days 2.23 +0.31Updated Oct 26

Head to head: Venmo vs Cash App vs PayPal

Chime® – Mobile BankingChime Financial, Inc. · App Store + Play
By OneStar

What people complain about and love in 2026

Natural mix · last year · 1,835 reviews · refreshed weeklyNatural mix · last year · 1,835 · weekly

Top praise: easy to use, then good value or free. Top complaint: charges and refunds (18% of complaints, mentioned in 19%), then customer support.

Charges and refunds18%

Watch out for charges and refunds: raised in 8% of written reviews, store score 4.8.

Rating, 30 days 3.84 +0.32Updated Oct 29