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Know how people really feel about any app, game, place or company.

Built by Jared Watson. About OneStar How each number is counted

OneStar reads the reviews of any app, game, place or company on the App Store, Google Play, Steam, Google Maps, Tripadvisor and Trustpilot and tells you what people love, why they leave and what they ask for, with the quotes behind every number.

What they love
Why they leave
What they ask for
How it changes over time

Or open a real report:Life360 Team Fortress 2 Ticketmaster－Buy, Sell Tickets Duolingo

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235 apps, games, places and companies514.9K reviews read

Who reads these reports

Before you install or buyFind the catch in an app or game: what reviewers complain about now, beside the lifetime star average.Life360 Watch out for crashes and bugs: raised in 11% of written reviews, store score 4.8.
If you make it or run itRun a report on your own app, game or place, then track it weekly on Pro and get an alert when complaints rise.See what Free and Pro include

01Search any app, game, place or companyListings of one product or place on the App Store, Google Play, Steam, Google Maps, Tripadvisor and Trustpilot are matched into one report.
02Jev reads each review in the reportEach review is labeled for sentiment, the complaint or praise behind it, what it asks for and whether the person left.
03Get numbers you can checkCode counts the labels. Every chart opens the reviews behind it, so you can share it, compare rivals or track it.

How it works

SonosBad update or redesign complaints+15 pts Clash of ClansControls and UI complaints+11 pts Slay the Spire 2Matchmaking and balance complaints-6 pts SnapchatAds complaints+6 pts FacebookCompany, ethics and policy complaints+5 pts

8 products · 1 comparison

App Store Food and Drink Clear all

DoorDash vs Uber Eats vs GrubhubApp Store + Play

By OneStar

DoorDash vs Uber Eats vs Grubhub: where orders go wrong

Fewer DoorDash reviewers complain: 68% against 75% for Grubhub.

DoorDash leads on 5 of 7 measures; 2 are too close to call.

Directly comparableUpdated Nov 6

StarbucksStarbucks Coffee Company · App Store + Play

By OneStar

What people complain about and love in 2026

Natural mix · last year · 2,256 reviews · refreshed weeklyNatural mix · last year · 2,256 · weekly

Top praise: easy to use, then great service or staff. Top complaint: crashes and bugs (23% of complaints, mentioned in 25%), then missing feature.

Crashes and bugs23%

Watch out for crashes and bugs: raised in 12% of written reviews, store score 4.9.

Rating, 30 days 3.85 +0.26Updated Oct 27

Chick-fil-AChick-fil-A, Inc. · App Store + Play

By OneStar

What people complain about and love in 2026

Natural mix · last year · 1,763 reviews · refreshed weeklyNatural mix · last year · 1,763 · weekly

Top praise: great service or staff, then easy to use. Top complaint: crashes and bugs (29% of complaints, mentioned in 32%), then login and account.

Crashes and bugs29%

Watch out for crashes and bugs: raised in 14% of written reviews, store score 4.9.

Rating, 30 days 3.78 −0.14Updated Nov 1

Domino's Pizza USADomino's Pizza LLC · App Store + Play

By OneStar

What people complain about and love in 2026

Natural mix · last year · 1,625 reviews · refreshed weeklyNatural mix · last year · 1,625 · weekly

Top praise: easy to use, then great service or staff. Top complaint: crashes and bugs (38% of complaints, mentioned in 41%), then service behind the app.

Crashes and bugs38%

Watch out for crashes and bugs: raised in 22% of written reviews, store score 4.7.

Rating, 30 days 1.90 +0.20Updated Oct 22

McDonald'sMcDonalds USA LLC · App Store + Play

By OneStar

What people complain about and love in 2026

Natural mix · last year · 2,107 reviews · refreshed weeklyNatural mix · last year · 2,107 · weekly

Top praise: good value or free, then great service or staff. Top complaint: crashes and bugs (49% of complaints, mentioned in 53%), then login and account.

Crashes and bugs49%

Watch out for crashes and bugs: raised in 48% of written reviews, store score 4.7.

Rating, 30 days 1.78 −0.08Updated Oct 22

Uber Eats: Food & GroceriesUber Technologies, Inc. · App Store + Play

By OneStar

DoorDash vs Uber Eats vs Grubhub: where orders go wrong

Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly

Top praise: great service or staff, then easy to use. Top complaint: service behind the app (40% of complaints, mentioned in 44%), then pricing and fees.

Service behind the app40%

Watch out for service behind the app: raised in 33% of written reviews, store score 4.7.

Rating, 30 days 2.49 +0.22Updated Nov 6

Head to head: DoorDash vs Uber Eats vs Grubhub

Instacart: Groceries & FoodMaplebear Inc · App Store + Play

By OneStar

What people complain about and love in 2026

Natural mix · last year · 2,282 reviews · refreshed weeklyNatural mix · last year · 2,282 · weekly

Top praise: great service or staff, then easy to use. Top complaint: service behind the app (47% of complaints, mentioned in 51%), then pricing and fees.

Service behind the app47%

Watch out for service behind the app: raised in 29% of written reviews, store score 4.8.

Rating, 30 days 3.13 −0.06Updated Oct 27

Grubhub: Food DeliveryGrubHub Inc · App Store + Play

By OneStar

DoorDash vs Uber Eats vs Grubhub: where orders go wrong

Natural mix · last year · 2,446 reviews · refreshed weeklyNatural mix · last year · 2,446 · weekly

Top praise: great service or staff, then good value or free. Top complaint: service behind the app (56% of complaints, mentioned in 60%), then pricing and fees.

Service behind the app56%

Watch out for service behind the app: raised in 45% of written reviews, store score 4.7.

Rating, 30 days 2.34 −0.13Updated Nov 6

Head to head: DoorDash vs Uber Eats vs Grubhub

DoorDash: Food, Grocery, MoreDoorDash, Inc. · App Store + Play

By OneStar

DoorDash vs Uber Eats vs Grubhub: where orders go wrong

Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly

Top praise: great service or staff, then easy to use. Top complaint: service behind the app (40% of complaints, mentioned in 44%), then pricing and fees.

Service behind the app40%

Watch out for service behind the app: raised in 30% of written reviews, store score 4.8.

Rating, 30 days 2.89 +0.23Updated Nov 6

Head to head: DoorDash vs Uber Eats vs Grubhub

Across public reports

235products

514.9Kreviews read

54%reviews complain

56%reviews praise

App Store 144 · Google Play 141 · Steam 69 · Google Maps 12 · Tripadvisor 11 · Trustpilot 113% of reviewers say they're quitting.

These numbers, for your app, every day.Public reports are snapshots. Pro keeps reading your reviews and emails you when something changes.

5 tracked reports, yours and competitors
Refreshed daily
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Movers this week

Most complained about

Average share of complaints, all public reports

Reliability and sync16%
Gameplay and balance12%
Pricing and value8%
Design and ease of use6%
Features6%

Most praised

Content and outcomes13%
Gameplay and balance9%
Design and ease of use9%

Rating moves

Average star rating in the reviews each report read, last 30 days against the 30 before

FallingClash of Clans 2.7 avg, 30 days1.69 Pokémon GO 2.4 avg, 30 days0.85 Coinbase 2.9 avg, 30 days0.66

RisingHearts of Iron IV 3.6 avg, 30 days2.00 PUBG 2.9 avg, 30 days1.50 Nike Run Club 4.2 avg, 30 days1.08

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Know how people really feel about any app, game, place or company.

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