OneStar reads the reviews of any app, game, place or company on the App Store, Google Play, Steam, Google Maps, Tripadvisor and Trustpilot and tells you what people love, why they leave and what they ask for, with the quotes behind every number.
If you make it or run itRun a report on your own app, game or place, then track it weekly on Pro and get an alert when complaints rise.See what Free and Pro include
How OneStar works
01Search any app, game, place or companyListings of one product or place on the App Store, Google Play, Steam, Google Maps, Tripadvisor and Trustpilot are matched into one report.
02Jev reads each review in the reportEach review is labeled for sentiment, the complaint or praise behind it, what it asks for and whether the person left.
03Get numbers you can checkCode counts the labels. Every chart opens the reviews behind it, so you can share it, compare rivals or track it.
Natural mix · last year · 2,927 reviews · refreshed weeklyNatural mix · last year · 2,927 · weekly
Top praise: great service or staff, then easy to use. Top complaint: service behind the app (29% of complaints, mentioned in 31%), then crashes and bugs.
Service behind the app29%
Watch out for service behind the app: raised in 25% of written reviews, store score 4.7.
Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly
Top praise: content variety and depth, then works reliably. Top complaint: missing feature (23% of complaints, mentioned in 31%), then content quality.
Missing feature23%
Watch out for pricing and fees: raised in 8% of written reviews, store score 4.7.
Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly
Top praise: easy to use, then community and social. Top complaint: pricing and fees (20% of complaints, mentioned in 22%), then fake accounts, bots and scams.
Pricing and fees20%
Watch out for pricing and fees: raised in 18% of written reviews, store score 3.9.
Natural mix · last year · 3,000 reviews · refreshed weeklyNatural mix · last year · 3,000 · weekly
Top praise: good value or free, then great service or staff. Top complaint: service behind the app (37% of complaints, mentioned in 42%), then charges and refunds.
Service behind the app37%
Watch out for service behind the app: raised in 16% of written reviews, store score 4.3.
Natural mix · last year · 2,963 reviews · refreshed weeklyNatural mix · last year · 2,963 · weekly
Top praise: gameplay is fun, then lots of content and value. Top complaint: monetization and ads (21% of complaints, mentioned in 28%), then pay to win.
Monetization and ads21%
Watch out for monetization and ads: raised in 16% of written reviews, store score 4.6.
Natural mix · last year · 2,160 reviews · refreshed weeklyNatural mix · last year · 2,160 · weekly
Top praise: gameplay is fun, then lots of content and value. Top complaint: bugs and crashes (28% of complaints, mentioned in 30%), then developer and updates.
Bugs and crashes28%
Watch out for bugs and crashes: raised in 18% of written reviews, store score 4.4.
Natural mix · last year · 2,705 reviews · refreshed weeklyNatural mix · last year · 2,705 · weekly
Top praise: content variety and depth, then easy to use. Top complaint: pricing and fees (35% of complaints, mentioned in 36%), then charges and refunds.
Pricing and fees35%
Watch out for pricing and fees: raised in 20% of written reviews, store score 4.7.
Natural mix · last year · 2,183 reviews · refreshed weeklyNatural mix · last year · 2,183 · weekly
Top praise: respects privacy and attention, then works reliably. Top complaint: missing feature (29% of complaints, mentioned in 33%), then crashes and bugs.
Missing feature29%
Watch out for crashes and bugs: raised in 14% of written reviews, store score 4.6.
