Reports people shared

Each card is one report with its own question. The title is written by whoever shared it; the line under it says how the reviews were picked.

SonosBad update or redesign complaints+15 pts Clash of ClansControls and UI complaints+11 pts GmailBad update or redesign complaints+7 pts Slay the Spire 2Matchmaking and balance complaints-6 pts SnapchatAds complaints+6 pts

11 products

Trustpilot

chewy.comTrustpilot

By OneStar

Chewy on Trustpilot: what pet owners praise and fault

Natural mix · last year · 200 reviews · refreshed weeklyNatural mix · last year · 200 · weekly

Top praise: helpful support, then fast delivery. Top complaint: late or missing delivery (24% of complaints), then customer support.

Late or missing delivery24%

Rating, 30 days 3.37 −0.04Updated Nov 6

etsy.comTrustpilot

By OneStar

Etsy on Trustpilot: buyers, sellers and the marketplace

Natural mix · last year · 200 reviews · refreshed weeklyNatural mix · last year · 200 · weekly

Top praise: product quality, then helpful support. Top complaint: customer support (20% of complaints, mentioned in 22%), then scam and trust.

Customer support20%

Rating, 30 days 1.36Updated Nov 6

deliveroo.co.ukTrustpilot

By OneStar

Deliveroo on Trustpilot: late food, missing items and refunds

Natural mix · last year · 200 reviews · refreshed weeklyNatural mix · last year · 200 · weekly

Top praise: helpful support, then fast delivery. Top complaint: customer support (28% of complaints, mentioned in 31%), then late or missing delivery.

Customer support28%

Rating, 30 days 1.13 −0.01Updated Nov 6

asos.comTrustpilot

By OneStar

ASOS on Trustpilot: returns, refunds and delivery

Natural mix · last year · 200 reviews · refreshed weeklyNatural mix · last year · 200 · weekly

Top praise: easy returns and refunds, then fast delivery. Top complaint: returns and refunds (43% of complaints, mentioned in 45%), then customer support.

Returns and refunds43%

Watch out for returns and refunds: raised in 43% of written reviews.

Rating, 30 days 1.29Updated Nov 6

hellofresh.comTrustpilot

By OneStar

HelloFresh on Trustpilot: the food or the subscription?

Natural mix · last year · 199 reviews · refreshed weeklyNatural mix · last year · 199 · weekly

Top praise: product quality, then fast delivery. Top complaint: wrong or damaged item (30% of complaints, mentioned in 32%), then product quality.

Wrong or damaged item30%

Rating, 30 days 3.46Updated Nov 6

monzo.comTrustpilot

By OneStar

Monzo on Trustpilot: what customers fault about a mobile bank

Natural mix · last year · 198 reviews · refreshed weeklyNatural mix · last year · 198 · weekly

Top praise: easy website and checkout, then service quality. Top complaint: customer support (38% of complaints), then price.

Customer support38%

Rating, 30 days 4.66Updated Nov 6

wise.comTrustpilot

By OneStar

Wise on Trustpilot: how transfers go wrong when they do

Natural mix · last year · 197 reviews · refreshed weeklyNatural mix · last year · 197 · weekly

Top praise: service quality, then easy website and checkout. Top complaint: account access (39% of complaints), then late or missing delivery.

Account access39%

Rating, 30 days 4.11Updated Nov 6

revolut.comTrustpilot

By OneStar

Revolut on Trustpilot: frozen accounts or everyday banking?

Natural mix · last year · 196 reviews · refreshed weeklyNatural mix · last year · 196 · weekly

Top praise: service quality, then easy website and checkout. Top complaint: service quality (25% of complaints, mentioned in 38%), then account access.

Service quality25%

Rating, 30 days 4.72Updated Nov 6

ryanair.comTrustpilot

By OneStar

Ryanair on Trustpilot: fees, delays or the staff at the gate?

Natural mix · last year · 196 reviews · refreshed weeklyNatural mix · last year · 196 · weekly

Top praise: good value, then service quality. Top complaint: service quality (47% of complaints, mentioned in 50%), then customer support.

Service quality47%

Watch out for service quality: raised in 48% of written reviews.

Rating, 30 days 1.08Updated Nov 6

evri.comTrustpilot

By OneStar

Evri on Trustpilot: where parcels go wrong

Natural mix · last year · 194 reviews · refreshed weeklyNatural mix · last year · 194 · weekly

Top praise: service quality, then fast delivery. Top complaint: service quality (48% of complaints), then late or missing delivery.

Service quality48%

Rating, 30 days 4.25Updated Nov 6

allbirds.comTrustpilot

By OneStar

Allbirds on Trustpilot: comfort against how long the shoes last

Natural mix · last year · 147 reviews · refreshed weeklyNatural mix · last year · 147 · weekly

Top praise: product quality, then helpful support. Top complaint: product quality (37% of complaints, mentioned in 38%), then returns and refunds.

Product quality37%

147 reviews readUpdated Nov 6